Receivables & Collections

What it is

A template for distributors and businesses that sell on terms to know every day who owes what, for how long and what to do now: AR aging, a dunning cadence with today's queue, a collections desk per customer, promises to pay, payment plans with installments, fresh ACH and card payment links, payments and bank reconciliation. The Dashboard shows at a glance the AR balance, what is past due and how much was paid on time.

Who it's for

• Distributors and service companies that invoice on Net 30 terms and get paid by ACH, check, card or wire
• Businesses with recurring monthly billing, such as equipment or dispenser service plans
• Collections teams that need a daily queue of customers to contact
• Finance teams that record payments and reconcile bank lines
• Management that approves payment plans and discounts above the limit

What you can do

• Create invoices per customer with installments from the default terms, and bill each month from active service plans
• See the AR split into aging buckets (Current, 1-15, 16-30, 31-60, 61-90 and Over 90 days), with the balance and invoice count in each
• Work today's dunning queue, with the standard message filled in to copy or open in email or text
• Collect customer by customer on the Collections desk, with a statement-style customer card and the actions Log contact, Promise, Payment link, Offer plan and Record payment
• Log promises to pay and follow the ones due today and the broken ones
• Reschedule past due invoices into a payment plan with a down payment and installments, with Management approval above the limit
• Send a fresh ACH or card payment link with the amount updated for late fees
• Record full or partial payments and match each bank line to its payment on the same bank account

App features

How it works

In Settings, fill in the company (late fee, max discount, payment plan approval limit, reconciliation tolerance), the team, the dunning cadence, the bank accounts and the service plans. Each invoice starts with a balance equal to its amount and the next cadence step scheduled from its due date.

Dunning lists the steps due today; sending one saves the activity, the last contact and the next step. A promise, a dispute or a payment plan pauses the cadence. A promise not kept by its date turns Broken and the invoice goes back to Open.

When a payment is recorded, the app updates the balance; at zero the invoice is Paid and the app saves whether it was paid on time and the days late. In Reconciliation, each unmatched bank line suggests payments from the same bank account with the same amount and a date within the tolerance; one click matches them. Every change is saved in the Activity log.

How to set up this template

1. 1
   Click Use App

   Create your Jestor account and install Receivables & Collections. It works on desktop and mobile.

2. 2
   In Settings

   In Settings, fill in the company (late fee, max discount, payment plan approval limit, reconciliation tolerance), the team, the dunning cadence, the bank accounts and the service plans.

3. 3
   Each invoice starts with a balance equal to its amount and the

   Each invoice starts with a balance equal to its amount and the next cadence step scheduled from its due date.

4. 4
   Dunning lists the steps due today; sending one saves the

   Dunning lists the steps due today; sending one saves the activity, the last contact and the next step. A promise, a dispute or a payment plan pauses the cadence.

Integrations and customization

The template works on desktop and mobile and can be adapted without code.

• Works on desktop and mobile; on mobile the Collections desk becomes a customer list and the customer card opens full screen
• Follows the Jestor light or dark mode automatically
• Admin, Collections, Finance, Sales and Management roles control what each person sees
• The dunning cadence, standard messages, late fee, max discount, approval limit, bank accounts and fields can be adjusted without code

And that's just the start: you can edit any part of this template and go much further just by asking Jestor's AI. Describe what you need, like a new field, automation, report or integration, and the AI builds or adjusts it for you, no code required.

Frequently asked questions