| Best for | Running operations: requests, approvals, orders, tickets, back-office | Teams inside the Zoho ecosystem that will build and script their own apps |
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| Users | Unlimited users on every plan, flat monthly fee | Per user: Standard from about $8, Professional from about $20, Enterprise from about $25 per user per month billed annually; Free edition for one app |
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| Who builds it | Jestor's team, from a scoped process; you request changes, or build and edit anything yourself | Your team: forms, reports, pages, Blueprints, workflows, and Deluge scripts for custom logic |
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| Changing the system | Ask our team, or change tables, fields, permissions and automations by prompt via Claude, Cursor, ChatGPT or any MCP client | Edit it yourself; Zia can generate apps and Deluge scripts from a prompt, with AI calls capped per month (200 on Standard, 1,000 on Professional and Enterprise) |
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| Custom logic | No-code automations plus Python, .NET or PHP steps when needed | Deluge, Zoho's proprietary scripting language, with per-plan execution statement limits (10,000 / 20,000 / 50,000) |
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| Data model | Relational database with n:m, n:1 and 1:1 links, formulas and views | Forms with lookups and subforms; records pooled per user: 25,000 / 100,000 / 250,000 per user by plan |
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| Apps | Multi-page internal apps with navigation, plus iOS/Android apps | 1 app on Standard; unlimited on Professional and Enterprise; native iOS and Android apps |
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| Automations | 380+ native automations and integrations, chainable; 3k / 15k / 50k runs per month by plan | Form workflows, schedules and Blueprints on all plans; custom schedules 90 / 300 / 600 per user per month; cloud function calls 50 / 100 / 200 per user per day |
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| Permissions | Field-level rules for view, edit and build on every plan; inherited by AI agents | Permission sets with field visibility and read-only control, 10 / 50 / 250 per app; roles for record access |
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| External users | Public forms and portals; submitters and portal users never need a seat | Public forms on all plans; a customer portal is a paid add-on on Standard, Professional and Enterprise, licensed per external portal user in blocks starting at 250 users |
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| AI | Chat-to-App, Ask Your Data, email / WhatsApp / chatbot agents, document OCR, included; MCP for any client | Zia app builder, Deluge generation, ready-to-use models (OCR, sentiment, keyword extraction), Chat Agent; credit and call limits by plan |
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| Reporting | Dashboards; Power BI connector on Ops Team and above | Reports and dashboard pages; Zoho Analytics integration on Enterprise |
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| API | Open API, webhooks, MCP | 250 / 500 / 1,000 developer API calls per user per day by plan; 50 calls per minute per user; 6 concurrent calls per account |
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| Pricing | Pro $1,000/mo + $2,900 setup · Ops Team $5,000/mo · Dedicated custom. Unlimited users | Per user by plan; portal users, SAML SSO (on non-Enterprise plans), white-label mobile and premium support (20 to 25% of license fees) sold on top |
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| Security | SOC 2 Type I and II, LGPD, regular pentests; SSO on Dedicated; unified audit trail for humans and AI | Zoho: SOC 2 Type 2, ISO 27001/27017/27018/27701, GDPR, HIPAA BAA on request; SAML SSO on Enterprise, add-on on other plans; nine data-center regions |
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| Ownership / exit | Full export anytime, CSV and API, no exit fee | Data import and export on all plans; application backup on paid plans only, capped at 1 GB of data per backup |
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